General | Origin Solar

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Privacy Policy for Origin Solar, Roofing, and Generators

At Origin Solar, Roofing, and Generators, we prioritize the privacy of our customers. This Privacy Policy outlines how we collect, use, and protect your information when you use our services.

Information We Collect
We may collect personal information such as your name, address, phone number, email address, and other details when you interact with our services. This information is necessary to provide our services, respond to inquiries, or for contractual purposes.

How We Use Your Information

To provide our services, such as roofing, solar installations, or generator maintenance.
To communicate with you about your appointments, service updates, and company news.
For customer support, billing, and administrative purposes.
For compliance with legal obligations and company policies.

Sharing of Information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We may share information with vendors and partners solely for the purpose of delivering services on our behalf, under strict confidentiality agreements.

Data Security
We implement technical and organizational measures to ensure your data is safe and secure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights
You have the right to request access to, correction of, or deletion of your personal data. You may also withdraw your consent for certain types of data processing at any time by contacting us at privacy@solarroofgen.com.

Updates to the Privacy Policy
We may update this policy from time to time, and any changes will be posted on our website. We encourage you to review this policy periodically.

For more information, contact us at customersupport@solarroofgen.com or call 813-669-3738.

Terms of Service for Origin Solar, Roofing, and Generators

Thank you for choosing Origin Solar, Roofing, and Generators. By using our services, you agree to the following terms and conditions.

Program Name: Origin Solar, Roofing, and Generators SMS Program
Program Description: This program provides updates, appointment reminders, service information, and promotional content to customers via SMS messaging. Message frequency varies depending on your service interactions and promotions.

Cancellation of Service
You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

Help and Support
If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to our support team at customersupport@solarroofgen.com or call us at 813-669-3738.

Liability of Carriers
Carriers are not liable for delayed or undelivered messages. We strive to ensure timely delivery, but occasional delays can occur due to factors outside our control.

Message and Data Rates
As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

Updates to the Terms
We may update these Terms of Service periodically. Any changes will be posted on our website, and your continued use of the service constitutes acceptance of the updated terms.

For any inquiries regarding our Terms of Service, please contact us at customersupport@solarroofgen.com